Return and Refund Policy

Return and Refund Policy

At NextKeyPro.com, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, our Return and Refund Policy outlines the steps to make it right.

Returns
We accept returns under the following conditions:

  1. Items must be returned within 30 days of delivery.
  2. Products must be unused, unopened, and in their original packaging.
  3. Proof of purchase, such as an order confirmation or receipt, must be provided.

How to Initiate a Return
To initiate a return, contact our support team with your order details and reason for the return. We will provide you with instructions on how to send the item back to us. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Non-Returnable Items
Certain items are not eligible for return, including:

  • Items marked as final sale.
  • Downloadable digital products.
  • Custom or personalized items.

Refunds
Refunds are processed once the returned item is received and inspected. Upon approval, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Partial Refunds
Partial refunds may be granted in cases where:

  • The item is not in its original condition, is damaged, or missing parts not due to our error.
  • The return is initiated after the 30-day return period.

Exchanges
If you need to exchange an item for a different size, color, or variant, contact our support team. Exchanges are processed based on product availability. If the desired item is unavailable, a refund will be issued instead.

Defective or Damaged Items
If you receive a defective or damaged item, please notify us within 7 days of delivery. We will arrange a replacement or refund at no additional cost to you.

Late or Missing Refunds
If you haven’t received a refund after approval, check with your bank or payment provider. Processing times may vary, but if the issue persists, contact us for assistance.

Contact Us
If you have any questions or concerns about our Return and Refund Policy, please reach out to our support team for assistance.

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